Privacy Policy

Updated: March 2025

Premier Physical Therapy & Sports Performance ("Company," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, https://premierptreno.com/ (the "Site").

By using our Site, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our Site.

1. Information We Collect

1.1 Personal Information You Provide

When you fill out forms on our Site, schedule an appointment, or contact us, you may provide:

Name
Email address
Phone number
Any other information you voluntarily submit

1.2 Automatically Collected Information

We may collect certain data automatically when you visit our Site, such as:

IP address
Browser type and device information
Pages visited and time spent on our Site
Cookies and tracking technologies (see Section 5)

2. How We Use Your Information

Respond to inquiries and schedule appointments
Provide and improve our services
Communicate with you about updates or promotions (with your consent)
Monitor website traffic and user behavior for analytics purposes

3. Third-Party Sharing & Data Protection

We do not sell or rent your personal information. However, we may share data with:

Service providers (e.g., website hosting, analytics tools)
Legal authorities (if required by law)

We take appropriate security measures to protect your personal data, but no online transmission is 100% secure.

4. HIPAA Disclaimer & Contact Form Policy

4.1 Not a HIPAA-Compliant Communication Channel

While we are committed to patient privacy, our website and contact forms are not HIPAA-compliant. Please do not submit any sensitive medical information through our online forms.

If you need to share protected health information (PHI), please call us directly or use a secure communication channel.

4.2 How We Handle Online Submissions

Information submitted via our Site is not encrypted in a HIPAA-compliant manner. By using our contact form, you acknowledge that any information provided is done at your own discretion and risk.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve user experience
Analyze website traffic
Provide relevant advertisements

5.1 Managing Cookies

You can modify your browser settings to block cookies, but some features of the Site may not function properly.

6. SMS/Text Messaging Policy

If you provide your phone number, you consent to receive SMS messages, including appointment reminders and promotional offers.

6.1 Opt-Out Instructions

You may opt out at any time by replying STOP to any text message. Standard message and data rates may apply.

6.2 How We Use Your Phone Number

We will not share your phone number with third parties for marketing purposes. For more details, see our Terms & Conditions.

7. Your Rights & Choices

Depending on your location, you may have rights under data protection laws, including:

Access & correction: Request a copy of your personal data or correct inaccuracies.
Opt-out: Unsubscribe from marketing emails or text messages.
Deletion: Request deletion of your personal data (subject to legal obligations).

To exercise these rights, contact us at [Insert Contact Email].

8. CCPA Rights for California Residents

8.1 Right to Know

You may request a list of the personal information we have collected about you, including:

Categories of information collected
Sources of information
Purpose of data collection
Categories of third parties we share data with

8.2 Right to Request Deletion

You may request that we delete any personal data we have collected from you, subject to certain exceptions (e.g., legal compliance).

8.3 Right to Opt-Out of Data Sale

We do not sell personal data, but if this changes in the future, you will have the right to opt-out.

8.4 How to Exercise Your CCPA Rights

To submit a CCPA request, please contact us at:

Phone: (775) 828-9724

We will verify your request by confirming your identity before processing.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy policies. Please review their policies before sharing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The Effective Date will reflect the most recent changes. Your continued use of our Site constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: